Auto Repair Shop Reviews

autoRepairShopThe people of Jacksonville have spoken – Norman Bros. Auto Repair is a knowledgeable, honest and exceptional auto repair shop, which you have just got to try.

According to our Facebook page, for Lisa S. Conn, we’re the good and honest repair guy she’s always needed. For Joe Snyder, we’re the guys with ‘know how’, which is the key to a job well done! For Brad Minnix and Ira P Schwartz, we’re worthy of a five-star rating!

Now we want to be something good for you.

Visit us at 11445 San Jose Blvd in Jacksonville FL and enjoy a free A/C checkup, 10% military discount and competitively-priced vehicle repair and maintenance. Before leaving with your revived and fully-functioning car, tell us how you feel about our auto repair shop.

 

According to our Google Reviews page…

“The normal brothers are great! It’s always tough finding a locally owned, honest, straight forward and reliable auto repair shop. I now have found “the shop” and will recommend to my family, friends & co-workers. It was easy to schedule my appointment and my car was quickly repaired. The brothers are also military veterans, so it’s nice to support those who have served.”

– Ken Wilson

“When you move to a new area there are three things you need to find: the closest Dunkin Donuts, the best pizza place and a great mechanic. The first two were easy and, when my truck started making a weird noise I needed to find the third. My husband did a Google search and found Norman Brothers. They fixed my car today: promptly, courteously and economically. Being a cynical former New Yorker I usually engage with a mechanic assuming I’m going to get ripped off and treated poorly. If my experience today at Norman Brothers was any indication of how they fix cars and treat their customers, then I have found my mechanic.”

– Melissa Ziselman

 

According to our Yelp page…

“I had a leak in my fuel lines and couldn’t find anyone to even look at my car. My neighbor recommended Norman Brothers and when I called them to see if they could repair my car, they told me “sure — no problem”. They diagnosed and fixed my car in a day, and for far less than I feared the repair would cost. My fuel tank needed to be dropped for them to diagnose the problem, so they called me to let me know the estimate to do that so I could approve the repair. They are honest, reliable and just genuinely nice guys to work with!”

– Betsi S.

“When you move to a new area there are three things you need to find: the closest Dunkin Donuts, the best pizza place and a great mechanic. The first two were easy and, when my truck started making a weird noise I needed to find the third. My wife did a Google search and found Norman Brothers. They fixed my car today: promptly, courteously and economically. Being a cynical former New Yorker I usually engage with a mechanic assuming I’m going to get ripped off and treated poorly. If my experience today at Norman Brothers was any indication of how they fix their cars and treat their customers, then I have found my mechanic.”

– Matt Z.

“The Norman brothers are great! It’s always tough finding a locally owned, honest, straight forward and reliable auto repair shop. I now have found “the shop” and will recommend to my family, friends & co-workers. It was easy to schedule my appointment and my car was quickly repaired. The brothers are also military veteran, so it’s nice to support those who have served.”

– Ken W.

 


Why are reviews important when picking an auto repair shop?

When you are choosing an auto repair shop to work on your vehicle, regardless of what the issue is, checking their online reviews is incredibly important. The presence of reviews on sites like Yelp, Facebook, and their Google Business page will let you get a better insight into what working with them will be like, and help you make an educated decision based on the past experiences of their customers. At Norman Bros. Auto Repair, we love having our customers leave us reviews, and would love for any of our potential customers to check them out! As our examples above show, we are an auto repair shop that wants to not only engage with our customers, but provide them with the best quality services possible. We believe that transparency, hard work, and honesty are the factors that lead to both customer satisfaction and business success, and strive to live up to that philosophy every day.

Are you in Jacksonville, FL? Help us help you. Submit a Review!

Norman Bros. Auto Repair is committed to not just meeting your needs but to exceeding them. One simple yet effective way in which you can help us is by sharing your experiences and your expectations at our auto repair shop and how you felt you were treated as a customer.

Tell us what you liked and didn’t like. Tell us what you loved and hated. Tell us what you wanted and got, or what you wanted but couldn’t find. Your review will help us in two ways:

ONE
It will motivate us to keep delighting you with our vehicle repair and maintenance services, which in turn, will drive us to make our services, prices and offers even better than they are right now.

TWO
It will help us see where our auto repair shop falls short on your expectations scale, which in turn will help us eliminate any future lackluster experiences.

We certainly thank you! Visit our Facebook page to get started! Spread the word. Spread the love.

Please tell us what you think about our auto repair shop in your review.